MCS Announces 90-Job Expansion In Ruston

RUSTON, La. — Today, Gov. Bobby Jindal and Mortgage Contracting Services CEO Caroline Reaves announced MCS will create 90 new jobs while doubling the size of its Ruston business process outsourcing center to more than 20,000 square feet. Gov. Jindal joined MSC in July 2012 and announced the opening of a 10,300-square-foot financial services center, located along the Interstate 20 business district of Ruston, with a goal of hiring 90 new employees by 2017 to serve the mortgage industry.

MCS began hiring full-time employees in August 2012, reaching a total of 70 employees in its first year and all 90 employees in the first quarter of 2014 – more than three years ahead of schedule. A 10,375-square-foot expansion of the MCS center in Ruston will be completed in late May, and the company already has begun filling positions for the 90 new jobs. MCS will retain its original 90 jobs, and LED estimates the expansion project will result in 42 new indirect jobs, for a total of more than 130 new jobs.

Gov. Jindal said, “We are proud that MCS is doubling its staff and continuing to invest in Louisiana. MCS joins a growing list of companies that are investing in Louisiana because we have fostered a positive business environment with a workforce that is second to none. Today’s announcement is great news for Lincoln Parish and our state as we continue to build an outstanding business climate, provide new career opportunities and establish Louisiana as the next great state for business opportunity.”

Founded in 1986, MCS maintains offices in Plano, Texas, and Tampa, Fla., in addition to Ruston. The company works with major mortgage servicing firms to maintain vacant properties and to protect and preserve neighborhoods from blight. Reaves, a graduate of Ruston-based Louisiana Tech University, said the availability of university talent at both Grambling State University and Louisiana Tech has played a key role in establishing the Ruston center and expanding it.

“When we opened the Ruston center, we immediately knew that this community was a perfect fit for our company, but we still were a little surprised by the pace of growth,” Reaves said. “We are in a position where we have almost met our five-year business plan in less than two years. That doesn’t happen unless you have the support of the community and outstanding employees dedicated to client service.”

The State of Louisiana and the City of Ruston’s economic development office began working with MCS on the expansion project in January 2014. To secure the project, Louisiana assisted MCS in utilizing the state’s Enterprise Zone incentive.

“I would like to thank Caroline Reaves and the MCS family for the continued investment and job creation you have brought to Ruston,” Ruston Mayor Dan Hollingsworth said. “MCS is truly a great fit for our community.”

About Mortgage Contracting Services
For more than 25 years, MCS has protected and preserved communities across the nation. Some of the largest and most respected banks and mortgage servicers in the industry trust MCS to perform property inspections, property preservation and REO (real estate owned) property maintenance services in all 50 states. MCS has a history of providing these services in a highly regulated environment, the proven ability to handle large volumes of properties, and a record of recruiting, managing and monitoring a substantial vendor network. For more information, visit

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